FAQs
I've just painted my wall. Can I stick my wall decal on straight away?
If you’ve just decorated, you should wait at least 3 weeks before you apply your wall sticker. This will ensure your paint is totally dry so you can get the best possible results. However, all paint is different, so this is only a guide.
Can I take my wall sticker down and use it somewhere else?
WOW wall stickers are repositionable but not reusable. We’ve designed our decals to be hard-wearing, so we use a high quality adhesive. Whilst the adhesive keeps your sticker firmly in place, it is also simple to remove your sticker when you’re ready for a change. Removing a sticker can cause it to stretch out of shape, meaning it won’t always be suitable for reuse. More simple designs, like circles, can sometimes be removed without damage.
Are the wall stickers supplied in one piece?
Most of our wall stickers come in just one piece. Some larger stickers may come in several pieces, to make fitting easier.
Can I customise a design?
Yes! All of our designs can be customised. Whatever your requirements, please contact us for a quote. We can often make small design changes for no extra cost.
I love one of your designs, but I want extra parts. Do you sell extra pieces?
Yes, we do. When you really want to make a statement, we can create custom add-on pieces. Please contact us to find out more.
I have a particular theme in mind. Can you help?
Our team always have new designs in development – so we may be working on something that would suit your needs. Alternatively, we can customise any design to meet your vision. Please contact us to find out more.
I can't decide which colour to order. Can you send me a sample?
Of course. We are happy to mail out free colour samples so you can see which colour suits your room best.
Are WOW wall decals easy to apply?
Yes. Achieving a perfect finish is easy. We supply full instructions with every pack, so you can enjoy a beautiful result.
Can I use wall stickers in my bathroom?
Yes, wall stickers are a great way to add style to your bathroom. For best results, your walls need to be dry when you apply the sticker. Make sure your bathroom is free from steam by applying your wall sticker at least 3 hours after you’ve bathed or showered. Once your wall decal is in place, wait another 3 hours before using your shower or bath again.
Can I return my wall sticker if I'm unhappy with it?
We make all our wall stickers to order. Unfortunately, this makes them non-refundable. However, if your wall sticker is damaged on delivery, please return it for a no-fuss replacement.
Can I specify the size of my wall sticker?
Yes, we can create custom sizes. Simply email us with your requirements and we will contact you about feasibility and cost.
Do you ship wall stickers overseas?
Yes. Please check your postage cost on the checkout pages.
I have just placed my order. How long will I have to wait?
We aim to ship your order as soon as possible as we understand you want to complete your room! We make every wall decal to order, so for UK orders, please allow 2-5 days. For overseas orders, please allow 7-14 days.
Do WOW wall decals stick to all wall surfaces?
Providing your wall is smooth, flat and correctly prepared , they will stick to your wall. They are best stuck to plaster walls, glass windows, mirrors, tiles etc.
What are wall stickers and what are they made of?
WOW wall stickers are made from a very thin matt vinyl product. This gives them the appearance of a stylish, hand-painted mural – without having to pay a decorator’s price tag. Our matt vinyl is thin and strong, making it difficult for even the most determined little fingers to pick at.
